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Banking Innovation: Not Made in the U.S.A.
For the third year in a row, I attended the BAI-FinacleGlobal Banking Innovation Awards ceremony that takes place as part of the BAI Retail Delivery Conference. This year's program, which recognizes...
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Traditional Banks At Risk Due to Digital Disruption
According to two recent reports from Accenture, 35 percent of banks' market share in North America could be in play by 2020 as traditional branch banking gives way to new digital players. The research...
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The Engagement and Revenue Potential of Mobile Alerts
To drive greater mobile banking adoption and engagement, banks and credit unions need to take a more active role in helping customers proactively manage their finances through real-time notification of...
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Big Day for Payments: Plastic vs. Digital
Only in the ever changing world of payments.It is more than a bit ironic that on a day that Isis Mobile Wallet announced that they were going live with their carrier-backed digital payments initiative,...
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My Digital Banking Nirvana
Last week, I was fortunate enough to be one of the keynote speakers at the inaugural Next Bank Sydney. In preparation for my presentation entitled, 'My Digital Banking Nirvana', I looked globally for...
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Six Years of Financial Services Innovation
Anticipation is building as FinovateFall 2013 is returning to Manhattan on September 10 and 11 for the seventh consecutive year. With more than 70 cutting edge firms doing 7 minute demos in front of a...
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From Free to Fee: Monetizing Mobile Deposits
Is your mobile banking channel a cost center or a profit center?If your answer references that your mobile channel is 'saving you money' by diverting transactions from more costly channels, then I need...
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Ten Tips To Doing Finovate Like A Pro
I just returned from my second Finovate event in New York City and I realized that, despite being warned, I was totally unprepared for what was going to transpire when I went to my first event last...
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Banks Sit On Sideline As Tablet Growth Continues
According to PEW Research Center, tablet adoption has almost doubled over the past year and for the first time, a third (34%) of American adults currently own a tablet computing device, including...
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Bank Marketing Strategy Named A Top Financial Marketing Blog
For the second consecutive year, Bank Marketing Strategy was named a top 5 financial marketing blog by The Financial Brand. With the intent of providing a list of valuable resources for bank and credit...
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GoBank Introduces One of First iOS7 Mobile Banking Apps
If you are an Apple iPhone devotee and have downloaded the new iOS7, you probably have a strong opinion about the new design. Maybe you love it. Maybe you hate it. Maybe you are like me and are still...
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Monday at Money2020 in Tweets
Billed as the largest event focused on emerging payments and financial services, Money2020 has easily eclipsed its inaugural event in 2012, bringing together more than 4,000 fintech followers,...
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Tuesday Morning at Money2020 Filled With New Product Announcements
After an evening of fun at the Haze Nightclub, Money2020 kicked it into high gear on Tuesday with a series of industry updates and major product announcements from PayPal, Citi, MasterCard, Square,...
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Tuesday Afternoon Tweets at Money2020 Combine Insightful & Snarky
After a very exciting morning of Money2020 new product announcements and visions for the future, it would be difficult to maintain the same energy level on Tuesday afternoon. As can be seen from the...
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Money2020 Hump Day Tweet Highlights
Wednesday at Money2020 started very strong with an early morning tweet chat hosted by Bank of America and attended by over 200 fintech followers in a live chat room and digitally.Participants provided...
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Money2020 Attendees Share Insights and Takeaways at Bank of America Twitter...
On Wednesday, October 9 from 7:30 - 8:30 am, Bank of America hosted a twitter chat at Money2020. The live chat was designed to look back at the first few days of the conference, discussing important...
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Bank Customer Service Still Stinks
Banks and credit unions realize that there is a strong correlation between customer satisfaction, portfolio growth and financial results, yet recent studies of customer satisfaction indicate there is...
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9 Keys to Building a Great Mobile Banking Application
There is no doubt that strategies around mobile banking are in the top five priorities for any financial institution. Even with this focus, many bankers have a difficult time making the paradigm shift...
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Loop: A Mobile Wallet Game Changer
Loop is an exciting new mobile wallet solution that has achieved near ubiquitous acceptance with more than 90% of POS terminals without any infrastructure change by the merchant, the acquirer, or the...
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2014 Top 10 Retail Banking Trends and Predictions
The 2014 Top 10 Retail Banking Trends and Predictions are compiled from more than 60 global financial services leaders including bankers, credit union executives, industry providers, financial...
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